News

04.03

Passenger Transportation JSC reminds passengers of the rules for transporting animals on trains. In order for the trip with a pet to be comfortable, it is necessary to familiarize yourself with the established rules in advance.

Only domestic pets are allowed to be transported on passenger trains, their number should not exceed two (cats, dogs, birds). To travel on a passenger train with an animal, it is necessary to buy out the entire compartment in order to ensure the safety of other passengers from possible allergic reactions. If the owner of the animal is absent, boarding the train is not possible.

On commuter trains, passengers can also transport up to two pets free of charge if they are in special carriers (boxes, baskets, cages).

Transportation of domestic animals and birds is permitted only with the appropriate veterinary passports or certificates. They must be presented when boarding the train.

The owners themselves are solely responsible for their pets. They must keep them in a cage, box, or basket and control them at stations, when boarding/exiting the train, as well as on the train itself. Owners must feed and clean up after their pets.

Rules for Large Dogs

Large dogs must be muzzled and on a leash.
A baggage fee is charged based on the dog's weight.
Large dogs are placed exclusively in the non-working vestibule of the first car.
The owner is fully responsible for the dog's safety and behavior during the trip.

Exceptions

A guide dog accompanying its blind owner may be in any type of car. There is no additional charge for it.

Prohibited Areas & Restrictions

Animals are not allowed in restaurant cars.
Animals that pose a threat to the life and health of passengers and train employees cannot be transported.

The national carrier asks passengers to plan their trips with pets in advance and consult about the conditions for the travel of animals by calling the toll-free number 1433, as well as at the ticket offices of the station.

KZ | RUS | EN

User agreement

The goal set by “Engineering Company “КАZTECHNOLOGY” Limited Liability Partnership as its primary objective is to provide its clients with wide and high-quality spectrum of leisure services through ensuring of access to multimedia entertainment portal and additional services hosted at train servers by wireless technology (Wi-Fi) (hereinafter – Services).
All terms and conditions of this Agreement are mandatory both for User and Executive. Prior to using the Services any User is obliged to get familiar with the terms and conditions of this public offer.
Services shall be rendered on the basis of «Rules for Service Using” which impose on users the certain restrictions concerning the actions which may restrict or impinge upon the rights and freedoms of other users.

Rules for Service Using

Defined terms and notations
“Executive” is “Engineering Company “КАZTECHNOLOGY” Limited Liability Partnership. Legal address: Office 413, MARDEN Business Center, 14 Beibitshilik Str., Nur-Sultan, 010000, the Republic of Kazakhstan.
“User” is any physical person who had attained the age of eighteen, group of such persons or organization (institution, firm with any form of ownership and so on) which constitutes a legal entity being in need of Services and having technical capability to obtain them.
“User’s technical capability” means the User’s location in the radio coverage area of Wi-Fi access points (supported by device of IEEE 802.11 standard for Wi-Fi) of Executive and using for access to the Services of the User’s adjusted hardware and software (supported by browser of html5, cookie and javascript technologies device). Users shall configure software and set hardware up by themselves.

In using the Services, it is prohibited to:
Restrict the access of other Users or obstruct other Users in using the Services.
Send advertising, information and other materials without consent (or in lack of application) by the mail recipients, as well as to electronic publications and conferences irrelevant on the subject matter.
Perform “fan” (mass) mailing of advertising, information and other materials to other users of Internet unless the recipients give their consent to receive the said materials both to personal e-mail address and via electronic public access publications and conferences not intended for such purposes.
Perform self-willed (unauthorized) penetrations into any process components (units), programs, databases and other constituent elements of the Executive’s network and Internet. Penetration should be understood as any actions, against committing of which, or attempted committing of which, the legal accountability is established in the Republic of Kazakhstan.
Transmit any information or software containing viruses or other harmful components.
Send, transmit, reproduce, provide or otherwise use for commercial purposes the any information, software or other materials, fully or partially obtained by means of the Services (unless expressly permitted by a provider of such information, software or other products).
Executive is not obliged to track the content of information circulated via the Services. However, the User assumes the condition the Executive shall be entitled to trace, from time to time, the information which passes through the Services and disclose any information should it be necessary according to the law, requirements of authorized state institutions, or for normal functioning of the Services, or for protection of the Executive and other Users, as well as any third persons whose rights and interests were, or might be, infringed.
Executive may terminate the User’s access to the Service without preliminary warning if the User appears to be involved in the actions which are, as the Executive reasonably believes, violating the rules and standards set forth in this Agreement.
Parties shall bear responsibility for failure to perform or improper performance of their obligations according to applicable legislation of the Republic of Kazakhstan.
Users confirm that they agree with these Rules for Services using by clicking the “I accept the terms” key placed under the text of these Rules for Services using.
Service rendering commencement is determined from:
the moment of first connection to portal access;
from the moment of first connection to video view;
and is effective through entire time under the rate plan.
By accepting this Agreement term the Users give their consent to receive from the Executive any information and advertising messages to specified e-mail address, and to telephone number by SMS as well.

“Engineering Company “КАZTECHNOLOGY” LLP, 2019

I accept

KZ | RUS | | EN

User agreement

The goal set by “Engineering Company “КАZTECHNOLOGY” Limited Liability Partnership as its primary objective is to provide its clients with wide and high-quality spectrum of leisure services through ensuring of access to multimedia entertainment portal and additional services hosted at train servers by wireless technology (Wi-Fi) (hereinafter – Services).
All terms and conditions of this Agreement are mandatory both for User and Executive. Prior to using the Services any User is obliged to get familiar with the terms and conditions of this public offer.
Services shall be rendered on the basis of «Rules for Service Using” which impose on users the certain restrictions concerning the actions which may restrict or impinge upon the rights and freedoms of other users.

Rules for Service Using

Defined terms and notations
“Executive” is “Engineering Company “КАZTECHNOLOGY” Limited Liability Partnership. Legal address: Office 413, MARDEN Business Center, 14 Beibitshilik Str., Nur-Sultan, 010000, the Republic of Kazakhstan.
“User” is any physical person who had attained the age of eighteen, group of such persons or organization (institution, firm with any form of ownership and so on) which constitutes a legal entity being in need of Services and having technical capability to obtain them.
“User’s technical capability” means the User’s location in the radio coverage area of Wi-Fi access points (supported by device of IEEE 802.11 standard for Wi-Fi) of Executive and using for access to the Services of the User’s adjusted hardware and software (supported by browser of html5, cookie and javascript technologies device). Users shall configure software and set hardware up by themselves.

In using the Services, it is prohibited to:
Restrict the access of other Users or obstruct other Users in using the Services.
Send advertising, information and other materials without consent (or in lack of application) by the mail recipients, as well as to electronic publications and conferences irrelevant on the subject matter.
Perform “fan” (mass) mailing of advertising, information and other materials to other users of Internet unless the recipients give their consent to receive the said materials both to personal e-mail address and via electronic public access publications and conferences not intended for such purposes.
Perform self-willed (unauthorized) penetrations into any process components (units), programs, databases and other constituent elements of the Executive’s network and Internet. Penetration should be understood as any actions, against committing of which, or attempted committing of which, the legal accountability is established in the Republic of Kazakhstan.
Transmit any information or software containing viruses or other harmful components.
Send, transmit, reproduce, provide or otherwise use for commercial purposes the any information, software or other materials, fully or partially obtained by means of the Services (unless expressly permitted by a provider of such information, software or other products).
Executive is not obliged to track the content of information circulated via the Services. However, the User assumes the condition the Executive shall be entitled to trace, from time to time, the information which passes through the Services and disclose any information should it be necessary according to the law, requirements of authorized state institutions, or for normal functioning of the Services, or for protection of the Executive and other Users, as well as any third persons whose rights and interests were, or might be, infringed.
Executive may terminate the User’s access to the Service without preliminary warning if the User appears to be involved in the actions which are, as the Executive reasonably believes, violating the rules and standards set forth in this Agreement.
Parties shall bear responsibility for failure to perform or improper performance of their obligations according to applicable legislation of the Republic of Kazakhstan.
Users confirm that they agree with these Rules for Services using by clicking the “I accept the terms” key placed under the text of these Rules for Services using.
Service rendering commencement is determined from:
the moment of first connection to portal access;
from the moment of first connection to video view;
and is effective through entire time under the rate plan.
By accepting this Agreement term the Users give their consent to receive from the Executive any information and advertising messages to specified e-mail address, and to telephone number by SMS as well.

“Engineering Company “КАZTECHNOLOGY” LLP, 2019